Privacy Policy

This privacy policy aims to inform users of the ajitix.be and doorz.be websites as well as the doorz.be management platform (hereinafter the "Platform") about how their personal data is collected, used and protected, in accordance with Regulation (EU) 2016/679 on data protection (GDPR).

1. Data Controller

The data controller for personal data collected via the ajitix.be and doorz.be websites as well as via the Platform is:

Ajitix

Place of business: Belgium

BCE: 1030.049.136

Email: ajitix.be@gmail.com

2. Personal Data Collected

2.1. Via contact forms

When using the websites, particularly through the contact forms, Ajitix may collect the following personal data:

• name
• email address
• phone number (optional)
• message content
• IP address
• origin page of the request
• date and time of submission

2.2. Via the doorz.be Platform

For Platform users, Ajitix also collects:

• first name and last name
• professional email address
• password (stored in hashed form)
• session information (IP address, User-Agent, login date)
• action logs on the Platform for security purposes

2.3. Client business data (for website creation)

As part of the execution of the website creation contract, Ajitix collects the following data relating to the client's business:

• business trade name
• company registration number and/or VAT number (optional)
• full postal address (street, postal code, city, region, country)
• geographic coordinates (latitude, longitude) for location map
• professional phone number
• professional contact email address
• social media links (Facebook, Instagram, WhatsApp, etc.)
• opening hours
• list of services and prices

This data is necessary for the performance of the contract (creation and operation of the showcase website) and is publicly displayed on the client's website, as requested.

No sensitive data within the meaning of the GDPR (such as health data, political opinions or religious beliefs) is collected.

3. Purposes of Processing

Personal data collected is used exclusively for the following purposes:

3.1. For contact forms

• responding to requests submitted via the contact form
• ensuring follow-up of exchanges with users
• ensuring website security and preventing abuse or fraudulent use

3.2. For the doorz.be Platform

• creating and managing the user account
• providing access to Platform features
• managing authentication sessions and ensuring account security
• maintaining action logs for security and traceability purposes

Data is never used for unsolicited commercial prospecting.

4. Legal Basis for Processing

The processing of personal data is based on:

• the consent of the user when submitting the contact form
• the performance of the contract for managing user accounts on the doorz.be Platform
• the legitimate interest of Ajitix to respond to requests received and ensure the security of its services

5. Hosting and Subcontracting

Personal data is hosted and processed using technical service providers acting as subcontractors, including:

• cloud hosting services located in the European Union
• messaging services necessary for routing and managing responses

Ajitix ensures that these providers offer sufficient guarantees regarding security and GDPR compliance.

6. Data Retention Period

6.1. Contact messages

Data collected via contact forms is retained for a maximum period of 12 months from receipt, unless there is a legal obligation to the contrary or the need for extended follow-up of the request.

6.2. User accounts (Platform)

User account data is retained for the duration of the contractual relationship, then 3 years after account deletion or end of access, in accordance with legal limitation periods.

6.3. Security logs

Action and session logs are retained for a maximum period of 12 months for security and anomaly detection purposes.

7. Data Security

Ajitix implements appropriate technical and organizational measures to ensure the security, integrity and confidentiality of personal data, including:

• data access control
• logical data separation by tenant
• secure communications (HTTPS)
• access limited to authorized persons only

8. User Rights

In accordance with the GDPR, each user has the following rights:

• right of access to their personal data
• right to rectification
• right to erasure
• right to restriction of processing
• right to object

These rights can be exercised at any time by sending a request to: ajitix.be@gmail.com

9. Data Processed on Behalf of Ajitix Clients

Ajitix also provides a technical platform allowing its clients to manage messages received via their own websites.

In this context, Ajitix acts as a processor, with clients remaining data controllers for data collected via their respective websites.

Any request relating to this data should be addressed directly to the relevant client.

10. Cookies

The ajitix.be and doorz.be websites may use cookies strictly necessary for the proper functioning of the services.

The doorz.be Platform uses technical cookies necessary for authentication and user session management.

Non-essential cookies are only placed after obtaining explicit consent from the user.

11. Policy Modification

Ajitix reserves the right to modify this privacy policy at any time to adapt it to legal, regulatory or technical developments.

The version in force is the one published on the website at the time of consultation.

12. Contact

For any questions regarding the protection of personal data or this privacy policy, you can contact:

Ajitix

📧 ajitix.be@gmail.com